BZR642 Managing People
Duration of learning – 3 months
Credit – 15 points
General information
This is one of four Modules comprising the Manager Professional Programme which is designed to update skills and knowledge and offered by the British Open University Business School (OU Business School), the Europe largest business school.
Module Managing People is a self-contained three-month study course which examines human resource problems essential for modern managers. This course will help you to increase your knowledge in this fundamental area of management and introduce you to new management techniques that will improve your confidence as a manager.
If you fulfill all academic requirements, the Module will be counted as a quarter of full credit towards the OU Business School Professional Certificate in Management.
Managing People is a part of the Manager – Professional Programme and provides the base for entering the Corporate Manager and the OU Business School MBA programmes.
Description
Managing People will introduce you to fundamental people management skills and processes and so help you interact with people at work more effectively. You will learn what explains and motivates people’s behaviour at work, how your own management style can get the best from colleagues and staff. The course considers recruitment problems: proper job design, selection of candidates and induction. It also examines interaction between people at work – in teams, at meetings, in situations of conflicts, across boundaries – both within and beyond the organisation. The course covers also such problems as supervision over people, staff appraisal and development, how to help staff change the way they work.
Managing People involves four course books. Among main topics are:
Book 1. Understanding People at Work: personal, group and professional values; responsibility of staff; how group affects individual behaviour; misunderstanding behaviour; needs, wants and motivation; classic motivation theories; expectation theory; psychological contract; job enrichment and job design; systems approach; staff communicational channels; metalanguage and paralanguage; communication effectiveness.
Book 2. Recruiting and Developing People: requirements to job and candidates; attracting candidates and preparation to selection; selection interview and testing; induction to organisation; induction to job and social adaptation; types of relationship at work and factors affecting them; staff support and supervision systems; standards and evaluation of individual performance; providing feedback; appraising staff; training and mentoring.
Book 3. Working with Others: managing team working and problems arising; improving team working effectiveness; preparing and conducting meetings, functions and roles of participants; cross team working: collaboration and conflicts.
Book 4. Power, Leadership and Change: characteristics of power, authority and influence and using them; leadership theories; leadership abilities and skills; approaches to change analysis; manager’s role in implementing change; change management approaches and strategies; resistance and commitment to change; evaluating and consolidating results.
Computing
You will have access to web-site where you find further materials on the Manager-Professional Programme; also you will have access to Managing People special site for students.
This Module has specially developed CD-ROM that you can use to check your understanding of key concepts through tests based on study case analysis and to aid your revision.
When you register you will receive Manager’s Help File which describes key concepts and team-working techniques.
What is included in Module
This Module has its own Study Guide, four course books, interactive CD-ROM, audio cassette/CD and web-pages.
You will need
CD player and computer with Internet access.
Support from your tutor
You will have a tutor with whom you can communicate by e-mail, telephone and who will help you with your study, mark and comment your written assignments, conduct Internet conferences on course topics, offer advice and guidance in your learning.
Tutor will also run face-to-face tutorials which will provide you with useful experience in applying course concepts to case study analysis and in team- working.
Your Regional Centre will be able to tell you where the tutorials are to be held if you need this information before you register. Each Module involves about six hours of such tuition which normally comprise two three-hour tutorials.
Residential Schools
Sessions at Residential School (two and a half days) involve interactive work based on course materials and aimed to provide more profound perception. You will participate in intensive discussions of a wide rang of working contexts and acquire team-working skills.
Assessment
Module has two written assignments and a one-hour examination.
Qualification
Module is counted towards Professional Certificate in Management of the British Open University, however if your aim is to be awarded this qualification, you should complete each of four Programme modules.
Entry
There are no entry requirements, however you are expected to bring some personal managerial experience but you need not to be currently employed as a manager during your study.
Module BZR642 Managing People is one of four three-month Modules comprising the Manager-Professional Programme. You may register for any of the Modules on its own and study them one by one; but if you want to be awarded the Professional Certificate, you will benefit greatly by registration for the full Programme.
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