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BZR824 Managing Human Resources

Credit points: 30

Summary

This wide-ranging course covers all the main areas of human resource management (HRM) and change management. It takes a strategic view of resourcing the organization (through such policies as recruitment, job design, flexible contracting and business process re-engineering), managing performance (through innovative reward and recognition strategies) and increasing organizational capability (through training and development). It also covers managing culture, learning and diversity in organizations and evaluating the implications and outcomes of HR strategies in an international context.

Description

This course is for all managers whose success depends on the effective deployment and development of people, whatever the size, sector or national context of their organizations. It provides deep and wide-ranging coverage of all the main areas of human resource management (HRM). These include human resource strategy in relation to international business context and strategy; resourcing the organization (recruitment, job design, performance management and reward systems); enhancing organizational capability through training and development; orchestrating organizational change; evaluating the effects and consequences of HRM strategies.

By the end of the course you should be:

  • Able to make better decisions about the design of work structures appropriate to today's conditions.
  • Able to demonstrate the tangible benefits and pitfalls of different HR strategies.
  • More capable of leading and contributing to successful change in the organization.
  • More skilled in identifying necessary skills and in building people's capability to achieve business goals.
  • Alert to the difficulties inherent in much HR theory, and better able to discriminate between HR approaches.

The course has ten units covering five areas:

Managing for performance outlines the main themes of the course and describes some of the international and ethical aspects of managing people effectively in modern organizations. It broadens your awareness of the choices facing organizations that are trying to improve performance. In particular we ask what strategic benefit, if any, HRM can bring to the achievement of business objectives.

Redesigning work and restructuring relationships analyses the shifting dynamics in work patterns, contractual arrangements and organizational design. We look at the implications of such trends as delayering, downsizing, compulsory competitive tendering, outsourcing, business process re-engineering, teamworking, partnership arrangements and the human ‘fall-out' of mergers and acquisitions.

Learning and developing human capability asks whether the notion of the ‘learning organization' is realistic and, if it is, what characterizes organizations that are good at breaking unproductive patterns of behaviour and operating innovatively in a changing marketplace. In the second half of this area we assess the potential of training and development initiatives designed to enhance organizations' strategic capability and performance.

Managing organizational change and evaluating its impact critically examines the various methods and processes associated with strategic change in organizations, with special attention to the complicating role of corporate culture. We examine ways of justifying expenditure and measuring people's performance at the corporate, team and individual level.

In Reviewing the business contribution of HRM we stand back and review the potential contribution of HRM in the arena of strategic decision-making. This includes an assessment of political context (such as the European Social Chapter) and its influence on HR policies. We invite you to use your experience and to reflect on course concepts, consolidated at the residential school and through a CD-ROM case study, to make your own judgements about the role of HR in helping to bring about business benefits.

Vocational relevance

BZR824 is related to the N/SVQ in strategic management at Level 5.

Entry

You can take this course on its own, or as part of our MBA programme. To register for the MBA you must, normally, have a degree or equivalent professional qualification, and you should be aged at least 25 and have significant experience at middle management level or higher. If you are taking the course as part of an MBA we expect you to have already completed Stage 1 and the compulsory Stage 2 course BZR820 Strategy. If you are taking the course on its own and have not studied for some time you might find it helpful to take a course such as B654 The effective manager before you tackle study at this level. You could also look at BZR713 Foundations of senior management or Professional Diploma materials to give you some idea of the level of work required by BZR824.

What's included

Course books, other printed materials, audio CD, DVD, conferencing facilities, website.

You will need

Video and audio cassette players; computer as described in our Personal Computing leaflet and a subscription to an internet service provider.

Support from your tutor

You will have a tutor who will help you with the course material and mark and comment on your written work, and whom you can ask for advice and guidance. You will contact your tutor by telephone, correspondence, e-mail and computer conferences. We may also be able to offer group tutorials or day-schools that you are encouraged, but not obliged, to attend. Where tutorials are held will depend on the distribution of students taking the course. Ask your Regional Centre if you need to know more before you decide whether to register. Your Regional Centre will provide you with both general and certain specialist help with your studies.

Assessment

There are two tutor-marked assignments and an examination.


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